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How long is delivery?
Because we have many rack products online, delivery times can vary. For orders placed online before 2pm Monday-Thursday, if the item is in stock at one of our UK warehouses, next working day delivery is included. If the item is not in stock, one of our customer service advisors will contact you. If the item is required for next day delivery, please call us on 01902 960109 or chat online to check stock is available per your requirements.
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Warranty / Repairs
Please email sales@therackcasecompany.co.uk with a photograph, description of what the issue is and your original order number.
We can then speak to the manufacturer and come back to you with your options.
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UK Shipping
Prices are for a single package, Please contact us on 01902 960109 or email sales@therackcasecompany.co.uk for further discounts if ordering more than one case.
More information about delivery to the various destinations can be found lower down the page.
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Christmas Delivery Info
Please note that we close for Christmas at 12 noon on Monday 22nd December 2025 at 12 noon. Orders not made before then will not be dispatched until Monday 5th January 2026.
If you wish to check stock before ordering please feel free to contact us, bearing in mind that enquiries received after Monday 22nd December 2025 won't be replied to until Monday 5th January 2026.